In the auto body world, small mishaps can create large-scale problems if a repair isn’t done correctly the first time. That’s why preparation beforehand and completing a proper blueprint is essential. There are components that can help make a repair successful, such as selecting the right measuring tool for the repair.
According to Michael Hoeneise, Car-O-Liner’s training manager, one of the most popular devices used is the PointX Diagnostic Measuring System, a handheld measuring tool made out of lightweight, carbon fiber. With the ability to check frame measuring points, utilizing Bluetooth communication, as well as the Car-O-Liner Vision2 PointX Software for diagnostics and blueprinting, the product is able to provide estimators and technicians with quick and accurate diagnostic measurements.
“It’s become more important to measure and document the current state of the vehicle,” Hoeneise says.
Importance of Measuring
As vehicle dimensions have become less forgiving, it’s more important than ever to validate the proper repair process and exercise precision during the repair, Hoeneise says.
“Accurate measuring and the ability to verify is going to be a benefit in assessing and reassembling the vehicle,” Hoeneise says.
Utilizing the PointX for premeasuring, along with the Car-O-Tronic Vision2 measuring system and Bench system, your repair process can be accurate, efficient and OEM approved, according to Car-O-Liner. Together, the two systems reveal the highest quality diagnosis for blueprinting and measuring for accurate repair, delivering the results our customers expect, Hoeneise says.
An Accessible Offering
When Car-O-Liner’s measuring system is brought into a shop, technicians will feel comfortable when using the product, Hoeneise says.
“When I was in the shop, I had worked on competitive equipment and when I was in the distributor training, I realized that I could stand next to the vehicle during structural repair—I could raise the vehicle up and have access to it while I was standing, and we know that there’s a higher efficiency when you’re standing and comfortable,” Hoeneise says.
The product provides additional space for technicians while they work on a repair.
“You have the benefits of additional anchoring, providing the flexibility to position the pulling tower wherever it’s needed and you also have the support of the other products Car-O-Liner offers that could possibly be packaged with it,” he says. “It really changes the appearance and work flow of the shop.”
When a customer invests in the PointX product, they have the opportunity to utilize training methods that are made available by Car-O-Liner. The first form includes the initial training, Hoeneise says, which is provided following the shop’s investment in the product.
“The initial training is some in-shop training when the equipment is delivered so the technician can become familiar with the operation and gain some experience using the product,” Hoeneise says. “What we’ve found is that we like to give the technician a bit of time to familiarize themselves with the function of the machine. If we go to advanced training right away [then] it’s difficult to retain because the technician doesn’t have the basis for it.”
Once technicians become familiar with the product, Car-O-Liner offers a more advanced two-day course for new users.
Car-O-Liner’s drive to assist customers and ensure that all questions are answered does not simply halt once training is over. For Hoeneise, helping customers is part of what makes the company stand out among others.
In order to provide customers with helpful tools, Car-O-Liner makes sure that the company’s resources are equipped with the right tools, Hoeneise says.
“I’m actually going to the home office in Sweden to train on some of our products,” Hoeneise says. “They send us over and we meet the people who have designed and made the products so we can really understand what we have.”
Additionally, Car-O-Liner has created a web of resources that extend throughout the country.
“We have a strong network of distributors across the country who are always available and willing to help shops and new product users” Hoeneise says. “We work with experts all over the country.”
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